Changes made at SENCA, but service to public remains

Changes made at SENCA, but service to public remains

  • Updated
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PLATTSMOUTH – Officials of the Southeast Nebraska Community Action Partnership (SENCA) have announced some changes because of COVID-19 concerns, but they’re still available to provide assistance to Cass County low-income households experiencing emergency situations.

To maintain social distancing requirements to reduce exposure to staff, as well as clients and community partners, SENCA offices are open Mondays through Fridays from 8 a.m. to 4:30 p.m. However, doors are currently locked and all business is being handled by phone on a case-by-case basis.

Cass County SENCA provides two locations to better serve clients throughout the county - the primary outreach office in Plattsmouth and a satellite office in Weeping Water.

The Weeping Water site is typically staffed two to three days each month to better serve residents in the county’s western half. Because situations can - and do - change on a day-to-day basis, SENCA is proactively identifying ways to adapt to these changes in an ongoing effort that allows the agency to continue meeting client needs as resources, including staff, are available.

Cass County households in need of assistance are asked to call 402-297-7418 and speak to a trained member of the SENCA team.

If for some reason a family development specialist at that number can’t be reached, contact the SENCA central office at 402-862-2411, extension 108.

If SENCA is unable to assist households with a particular need, agency staff will try and provide information on additional resources available within the county or service area.

On behalf of SENCA’s mission of “Investing in our communities through education and partnerships to improve lives and strengthen communities in southeast Nebraska”, the staff appreciates the public’s patience and understanding along with the personal commitment of “flattening the curve” throughout the county.

For more information please visit www.senca.org.

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